Try below resolution if you are having related problems.Īny window suspect of being off the screen can be recovered with a few key strokes. After the click, everything reverts to pre-click image.ĮDIT 1: The issue turned out to be related to multiple monitors, which isn't mentioned in the question. Pre-click is the top screenshot, and during-click is bottom. I am flummoxed.Ī screenshot of the issue that is described above. I am curious if anyone is having similar issues, or knows of a way to resolve this. This issue is resolved by restarting Word and the opening the same file. For clarity, the image below shows the pop-up window that appears (Yes, I know that looks like Word 2010 this is not my image.)Īfter clicking the Cross-Reference option in References/Captions, the scroll bars flash and nothing happens. The problem persists and I cannot determine if this is a hardware related issue or something that can be fixed within MS Word.Īt seemingly random times, the Cross-Reference pop-up window menu does not appear. This is not the case anymore after moving to Word 2013 recently. I am a long time Word user and have used the cross-reference feature on previous Word versions (2010, 2003) without issues.
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